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Help Topics:

Reinstalling CAM to a new computer

This information assumes that you are currently running version 12.0 or higher.

1)  Find where your current COBRA Administration Manager is located.

a) From your Desktop, right click on your COBRA Administration Manager shortcut and choose "Properties" from the menu list.

b) From the "Shortcut" tab, find the "Target" location and write it down (e.g. C:\COBRA).

c) Click the "Cancel" button to close the information box.

2)  Copy the COBRA Administration Manager folder (e.g. COBRA, COBRA2K, COBRA Administration Manager) to the new computer.

a) Open Windows Explorer by right clicking on the Windows "Start" button and choosing "Explore" from the menu options.

b) Navigate to the folder location of your COBRA Administration Manager (from step 1).

c) Copy the COBRA Administration Manager folder by right clicking on the COBRA Administration Manager folder and choosing "Copy" from the menu options. 

d) Put the folder on the new computer.

a) If both computers are connected through a network connection.  Navigate through "Network Neighborhood" to the desired computer and location and then right click and "Paste" the folder to its new location. 
b) If a network is not available, copy the folder to an external storage device and take it to the new computer.  Repeat step (2a) and move the folder from your storage device to your new computer. Then right click and "Paste" the folder to its new location.

3)  Create a shortcut to your COBRA Administration Manager Application.

a)  While in Windows Explorer, open the new COBRA Administration Manager folder and find the "COBRA.EXE" application.

b) Right click on the file and choose "Send To" from the menu options.  Choose "Desktop (create shortcut)" from the sub-menu options. 

c) Close Windows Explorer and return to your desktop to find your new COBRA Administration Manager shortcut.

4)  Start the COBRA Administration Manager by using your newly created shortcut.

a) Double-click on the new shortcut located on your desktop.

At this point the COBRA Administration Manager should start with all your existing data.

IF YOU RECEIVE AN ERROR AFTER ATTEMPTING TO START THE COBRA ADMINISTRATION MANAGER STATING YOU ARE MISSING A FILE CALLED "DFINFO32.OCX" OR SOME OTHER "OCX" OR "DLL", YOU WILL NEED TO DOWNLOAD AND INSTALL THE WINDOWS SYSTEM FILES.  PLEASE FOLLOW THE INSTRUCTION BELOW ON HOW TO INSTALL THE WINDOWS SYSTEM FILES.

Download and install Windows system files.

1)  Download the latest system files install program from our website.

a) Click on the following link or enter it into your Internet Browser's Address bar.  http://csisupport.com/camfiles/v12_sys_files.exe

b) When asked if you would like to run or save the file, click the "Save" button.

c) From the "Save as" dialog box, click on the icon for your "Desktop" and then click the "Save" button. 

d) Wait until the download has finished.

2) Run the file called "V12_sys_files.exe" by double clicking the new shortcut found on your desktop to complete the install.

a) Follow the instructions of the InstallShield Wizard to complete the install of the necessary system files.

Once the installation is complete you can begin using the COBRA Administration Manager software.

Installing to a server or other drive on your network

Installing the software's program files to a server or other networked drive is basically the same as a typical install with the exception of changing the install directory to the network rather than the local PC. 

The following steps will help you complete the install.

  1. Run the install by inserting the COBRA Administration Manger Disk into the CD-ROM drive and select "Install COBRA Administration Manger."
  2. Follow the instructions of the InstallShield Wizard to complete the install, remembering to change the path of the destination directory.

ONCE THE INSTALL HAS BEEN COMPLETED, BE SURE THAT ANY USER THAT NEEDS ACCESS TO THE COBRA ADMINISTRATION MANGER HAS FULL CONTROL OF DIRECTORY TO WHICH YOU INSTALLED THE PROGRAM.  You can find this information under the security tab of the folders properties.

Note:  If you are currently storing the COBRA Administration Manager and its data on a local workstation, simply move the COBRA Administration Managers' folder to the desired location on the network and redirect your short-cut to point to the new location on the network.

Adding a new user to CAM

1)  Create a shortcut to your COBRA Administration Manager folder.

a)  In Windows Explorer, open the COBRA Administration Manager folder and find the "COBRA.EXE" application.

b) Right click on the file and choose "Send To" from the menu options.  Choose "Desktop (create shortcut)" from the sub-menu options. 

c) Close Windows Explorer and return to your desktop to find your new COBRA Administration Manager shortcut.

2)  Start the COBRA Administration Manager by using your newly created shortcut.

a) Double-click on the new shortcut located on your desktop.

You should now be able to run the COBRA Administration Manager and view all the existing data.

IF YOU RECEIVE AN ERROR AFTER ATTEMPTING TO START THE COBRA ADMINISTRATION MANAGER STATING YOU ARE MISSING A FILE CALLED "DFINFO32.OCX" OR SOME OTHER "OCX" OR "DLL", YOU WILL NEED TO DOWNLOAD AND INSTALL THE WINDOWS SYSTEM FILES.  PLEASE FOLLOW THE INSTRUCTION BELOW ON HOW TO INSTALL THE WINDOWS SYSTEM FILES.

Download and install Windows system files.

1)  Download the latest system files install program from our website .

a) Click on the following link or enter it into your Internet Browser's Address bar.   http://csisupport.com/camfiles/V12_sys_files.exe

b) When asked if you would like to run or save the file, click the "Save" button.

c) From the "Save as" dialog box, click on the icon for your "Desktop" and then click the "Save" button. 

d) Wait until the download has finished.

2) Run the file called "v12_sys_files.exe" by double clicking the new shortcut found on your desktop to complete the install.

a) Follow the instructions of the InstallShield Wizard to complete the install of the necessary system files.

Once the installation is complete you can begin using the COBRA Administration Manager software.
 

Updating CAM via the Internet

1) Start the COBRA Administration Manager.

2) Choose the ‘File’ menu option.

3) Select the ‘Update Software via Internet’ option.

4) Choose the type of Internet connection you have.

5) Click the ‘Next’ button.

6) Wait for the files to be downloaded and then click ‘Next’ to proceed.

7) If any Notifications where downloaded you can review them now or click ‘Next’ to choose which notifications to replace.

 8) Select the letters you would like to replace and then click ‘Next’ to continue.

Congratulations!  You are finished.  Click ‘Finish’ to re-start the COBRA Administration Manager Program.

Optionally, you can update your software by downloading an install program  from our website (not recommended).  If you need access to the install file, please contact COBRA Solutions tech support.
 



Help Topics:
Reinstalling CAM to a new computer;
Installing to a server or other drive on your network;
Adding a new user to CAM;
Updating CAM via the Internet;

Windows System Files:

See Also:
COBRA Solutions
COBRA Administration Manager
U.S. Department of Labor


Technical Information
The current version of COBRA Administration Manager (CAM) is 14.0.
For information on changes to CAM and technical assistance on updating the software, please review the links below.
Customer Care - Support Website
What has changed in CAM?
How do I UPDATE CAM?
How do I REINSTALL CAM?
How do I BACKUP CAM?


Announcements:
The technical support information found on this web page is only some of the most common support questions we receive.  For help on other issues, please visit our Customer Care Support site. 
visit Customer Care


COBRA Solution, Inc., 4500 S. Lakeshore Dr. #420, Tempe, Arizona 85282, USA